Passports

Lost/Stolen Passports

The loss of your passport while traveling abroad is a serious matter but it is one that the Consulate can help you resolve.  Please follow the steps outlined below to report the loss of your passport and obtain a replacement.

1. Lost or stolen passports should be immediately reported to the local Public Security Bureau. They will issue an original police report which you will need in order to obtain a replacement passport and visa.  You should take a copy or your passport or another form of ID with you when you go the Public Security Bureau.

In Chengdu, please contact:  

Exit and Entry Department
Chengdu Municipal Public Security Bureau 
144 Wen Wu Lu 
Tel: (028) 8640-7074 or (028) 8640-7067
 
You should also report the loss to the Consulate by telephone at (028) 8558-3992 or email at ConsularChengdu@state.gov if you do not plan to obtain a replacement passport immediately.

2.   To apply for a replacement passport you should come to the Consulate in person during regular American Citizen Services hours.  Please bring the following items:

• 2 passport-sized photos
• Original police report from the Public Security Bureau
• Passport fee
• Any proof of identity you may have (e.g. drivers' license or student ID with photo)
• Any proof of U.S. citizenship you may have (e.g. birth certificate, canceled US passport, photocopy of your passport information page)

You can download and print the required DS-11 and DS-64 forms, or you may fill out the forms at the Consulate.

Please refer to this page for further information on fees and photo specifications. 
 
Under ordinary circumstances the Consulate issues travelers a regular, full validity passport to replace the lost passport.  These passports are printed in the U.S. and take 7-10 days to arrive in Chengdu.  Depending on the circumstances the Consulate may issue limited validity, emergency passports on a case by case basis.  Emergency passports may be issued while you wait and have a validity of no more than one year.

4.   Once you have obtained a replacement passport you should promptly contact the Chinese Exit and Entry Department to obtain a temporary travel visa.  Failure to obtain a replacement visa before attempting to leave China can result in a fine and delays.  You will need the police report from the Public Security Bureau to obtain a replacement visa.  The fee for a travel visa is approximately RMB160 and the standard processing time is five days.